Recycle bin for deleted knowbys — 30-day restore window

Deleting a knowby is currently immediate and permanent from the user's perspective. There's no way for a customer to recover from an accidental (or malicious) deletion without contacting support to reverse the soft delete. A recent support case showed the impact: a customer deleted a knowby by mistake, and downstream data (Excel export titles) silently degraded because the knowby no longer existed.

Proposed solution
A recycle-bin style holding area:

  • Deleted knowbys move to a recycle bin instead of disappearing

  • Admins can restore them for up to 30 days

  • After 30 days they're permanently deleted (keeps the bin manageable and avoids retaining deleted content indefinitely)

  • Optionally: allow an admin to permanently delete from the bin earlier

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Upvoters
Status

In Review

Board

💡 Feature Request

Date

About 3 hours ago

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