Selective Event Subscriptions for Knowby Completions

Summary:

Introduce a filtering mechanism for the "Knowby Completed" event type within Event Subscriptions. This will allow users to select specific Knowbys they wish to be notified about, preventing notification fatigue and ensuring only relevant completion alerts are sent via Email or Webhook.

Proposed Solution:

Add a built-in Knowby Completion Filter component to the Event Subscription configuration page.

• Filter Logic: When the "Knowby Completed" event is selected, a new optional configuration section appears.

• Toggle Options: Users can choose between "All Knowbys" (default) or "Selected Knowbys."

• Searchable Selection: A multi-select dropdown or searchable list allowing users to tick/untick specific Knowbys.

• Cross-Platform: This filter applies to both Email and Webhook subscription types.

Benefits:

• Reduces Notification Fatigue: Prevents users from being overwhelmed by emails for every single completion across the organisation.

• Targeted Monitoring: Allows managers or systems to track only high-priority or mandatory training completions.

• Efficiency for Webhooks: Reduces unnecessary data processing for developers by only triggering webhooks for relevant events.

• Customisable Workflow: Enables different teams to subscribe to only the Knowbys relevant to their department.